Feature Request

Currently impossible to zoom in on pictures uploaded to the visit while using a phone. It's very useful for us to put dimensional drawings in there for the crew to quickly reference while on site, but they cant hardly see any detail without the ability to zoom in.

When scheduling an event in HomeWorks, one of the available options is to add the event to the Waitlist. Currently, events scheduled this way appear on the Waitlist page but do not appear on the All Events page. This seems like an oversight. A waitlisted event is still a created event, even if it hasn't been assigned a specific date or time. Suggested Improvement: Include waitlisted events on the All Events page, with their status clearly identified as Waitlisted. Why This Matters: The All Events page should provide a complete view of all events, regardless of their scheduling status. Excluding waitlisted events means users cannot rely on this page to see everything that has been created. Adding these events would make the All Events page more complete and reduce the need to check multiple pages to get a full picture of scheduled and pending work. Love Always, Brian Rand

When an employee leaves or a route gets reassigned, there’s currently no way to update the assigned employee across multiple recurring series at once. Each recurring series has to be opened individually under Schedule > Recurring Series and edited one at a time. I just went through this with about 150 recurring Mosquito Management series that all needed to move from one technician to another. Editing each series individually to make this change is incredibly time-consuming and doesn’t scale — any company with a decent-sized recurring service book will run into the same wall whenever staffing changes. Request: let us select multiple recurring series (filtered by current employee, service type, tag, etc.) and bulk-reassign the employee in one action, the same way employee reassignment already works for individual jobs.

A built-in option to require that a Visit Form be completed before an employee can close or clock out of a visit. This often leads to incomplete visit documentation, as employees may forget to fill out forms.

Would be nice if the data listed an the All Events page automatically appeared on the Items and Services section of the properties page. With the ability to filter and print

When fertilizer programs or other recurring service programs are scheduled, we need a better way to organize upcoming jobs by their service date ranges and geographic locations. Scheduling individual jobs without being able to see where they are located makes it difficult to build efficient daily routes. Requested Feature: When a fertilizer or other recurring service program is created, each application should automatically populate the waiting list with its assigned service date range. From the waiting list, we should be able to filter upcoming jobs by date range, service type, or all services due within that period. Key Functionality: Automatic Waiting List: Each scheduled program application automatically appears on the waiting list with its assigned service date range. Date Range Filtering: Select a specific date range to display all jobs due during that period. Service Filtering: Choose a specific service, such as fertilization, perimeter pest control, mosquito treatments, or bed weed maintenance, or view all services due during that date range. Map View: Display all filtered jobs on the map so we can visually identify where upcoming work is located throughout the city. Map-Based Job Selection: Allow us to select individual jobs or groups of jobs directly from the map, including the ability to draw a boundary around a neighborhood or section of the city to select multiple jobs at once. Bulk Scheduling: Once jobs are selected on the map, allow us to assign them to a specific date and crew in one action. Waiting List Updates: Once jobs are scheduled, they should automatically be removed from the unscheduled waiting list while remaining visible on the appropriate crew's schedule. Future applications should remain in the waiting list with their own date ranges. Why This Matters: We service customers throughout Lincoln and the surrounding communities. Rather than scheduling applications individually or sending technicians all over the city, we want to group services geographically. For example, if we have 150 fertilizer applications due over the next two weeks, we should be able to pull up those 150 jobs on a map, select 20 properties in southwest Lincoln, and schedule them all for Monday. We could then select another group of properties in northeast Lincoln for Tuesday. This should also work across multiple service types so that we can efficiently group different services in the same area when appropriate. Overall Goal: Create a waiting list that functions as a visual scheduling tool, allowing us to see what work is due, where it is located, and quickly assign jobs to crews based on geographic areas. This would significantly reduce drive time, improve route efficiency, increase daily production, and eliminate much of the manual work involved in scheduling recurring service programs.

I would like to be able to create a to-do or meeting from the property and not just from the customer profile.

Right now, the calendar only allows preset weekday selections for “Event/Visit Days,” and the “Off Days Action” setting can’t be disabled. This doesn’t align with businesses that run non‑standard schedules (ex: Monday–Thursday only). Requested improvements: Allow custom individual working days instead of only preset options Add a toggle to disable “Off Days Action” so the calendar doesn’t automatically skip events on non‑working days Allow employee‑specific working days for part‑time staff This would give more flexibility for teams that operate on irregular weekly schedules and mixed full‑time/part‑time teams.

Add a property filter to the updated Homeworks Calendar so users can easily filter and view appointments based on a customer’s specific property, similar to the functionality available in the Classic Calendar.

Every time a note is entered anywhere, a timestamp should automatically be attached to it. Call notes, Customer Notes, Notes For Dispatcher, Property Notes. Literally any field you can type in on the platform should throw a time stamp of date and time when it was entered. This is a simple first step towards badly needed audit trails. You have the power to make dreams come true. Do what you know is right in your heart. Add time stamps. Good Day, Brian Rand