Feature Request

Add Support for British Columbia's Permanent Pacific Time (PCT) British Columbia moved to permanent Pacific Time (PCT, UTC−07:00) on November 1, 2026, eliminating seasonal clock changes. Currently, the time zone settings only offer Pacific Time (US & Canada), which continues to switch between UTC−8 and UTC−7. Requested improvement: Add a dedicated time zone option: (UTC−07:00) Pacific Time (British Columbia) This would ensure accurate scheduling year-round without requiring BC businesses to manually adjust their time zone settings. Currently, selecting Arizona (UTC−07:00) provides a workaround, but it's not an ideal long-term solution. I've attached a screenshot showing how Windows already supports British Columbia's new time zone. This update would benefit BC businesses using the platform and help prevent scheduling errors.

Is there a way to remove the option to change credit card on file settings on individual customer profiles? I believe it would be greatly beneficial to have the ability to hide or remove the option altogether from the customer profile or at least add an option to where there is a popup asking if you are sure you want to make a change. I have been using Homeworks for years now and the credit card requirement is not something we do because we do large 2k-20k projects and most customers pay with a check. When we change the global settings to no require a credit card on file after a few days somehow in the system it reverts back to the option of determined in the customer profile. This is obviously because someone is clicking that field. If there was a second popup or the ability to hide it from the profile altogether we wouldn't need to worry about this.

Current Issue: Homeworks currently schedules fertilizer applications based on a set number of days between services. This does not work well for lawn care programs because applications need to be performed during specific seasonal windows, not simply a certain number of days after the previous application. Requested Feature: Allow each application within a fertilizer program to have a specific date range instead of a fixed number of days between applications. For example, a six-step fertilizer program could be scheduled as follows: Application 1: March 1 – April 15 Application 2: April 16 – May 31 Application 3: June 1 – July 15 Application 4: July 16 – August 31 Application 5: September 1 – October 15 Application 6: October 16 – November 30 These date ranges should repeat annually. Additional Functionality: When a new customer signs up halfway through the season, HomeWorks should automatically identify the current application window and schedule that application as their first service. Previous application windows should be skipped rather than generating overdue jobs or placing missed applications on the waiting list. Why This Matters: Fertilizer applications are seasonal and depend on weather conditions, turf growth, and the time of year. Using fixed intervals causes scheduling problems, especially when customers enroll midseason or weather delays previous applications. Date-based scheduling would allow us to maintain consistent seasonal treatment windows, eliminate unnecessary manual adjustments, and manage recurring fertilizer programs more efficiently.

Please include the ability to archive non active employees (eg. ex employees). This would help when scheduling etc. that ex employees don't clutter the menus while keeping the data associated with them.

Add a button that allows an account user or admin to log a user out of all devices they are currently signed in on. This would make it easier to manage active sessions and quickly secure an account when needed.

I really like the recent change that displays visit colours directly on the Calendar page. It makes the colour-coding feature much more useful than it was previously. Because visit colours weren’t very useful to us before this update, our company never really used the feature. Now that the colours are visible on the Calendar, I’ve gone through and properly colour-coded all of our SKUs. The issue is that updating the SKU colour only changes the default for newly created visits. It doesn’t update any of our existing recurring visit series. To take advantage of the new Calendar feature, I would have to manually go through every existing recurring series and update the colour individually, which would take a significant amount of time. It would be extremely helpful if there were a way to apply the current SKU colour to all existing visits and recurring series associated with that SKU, or have them automatically inherit the updated SKU colour. I’d really like to use the new colour-coded Calendar, but without a way to update existing recurring work in bulk, the amount of manual work required makes the feature difficult to implement for an established account with a large number of existing visits.

When a service has an hourly rate set, the system should automatically calculate and auto-fill the (BH) in an estimate based on the price entered, so for example, if the hourly rate is $100 and the entered price is $60, the BH would auto-populate as 0.6, reducing manual calculations and improving accuracy.

When texting with emplouyees through copilot - which is best for our office staff who work remote, you can not see the employees name, just the phone number. This can gt quite confusing and should be an easy fix. I have tried creaing customer profiles for them and that did not work.

It would be nice if in schedule or dispatch board you could lock a day from any future scheduling. To go further it would be even better to be able to lock a technician on a certain day. It could be a permission set or even just a pop up warning that an admin has set the day as full.