Make Custom Fields Visible in FieldForce App
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Ezekiel Vann
Allow custom fields, to be visible in the FieldForce app. Currently, these fields are only accessible in the Copilot app, which prevents team members in the field from seeing important information needed to complete tasks on-site. Making custom fields viewable in FieldForce would streamline operations, reduce app-switching, and ensure that staff have all the necessary information while performing their duties.
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Sam Johnson
100% agree! This would be a big improvement for safety and service quality. Our techs need quick access to dog warnings, gate instructions, and property details without digging through long visit notes and without our admins having to manually enter them.
Service Autopilot let us display custom fields in its mobile app, and it’s a major benefit. Please add a “Show in Field Force” checkbox next to each customer and property custom field, so we can choose what crews see. Clearly labeled fields would let us enter information once, keep it updated in one place, and make important details easy to find on every visit and not have to manually renenter them everytime. The customer and property notes should automatically be added to the visit whenever a visit is created whether a one time job or recurring job and then if the dispatcher does not want the tech to see them, they can be deleted in the recurring job setup. Thanks for considering!
Autopilot
Merged in a post:
Custom Field Functionality for Field Techs in Field Force App
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Michael Sanchez
Request to enable custom fields within the Field Force app for field technicians. This would allow techs to capture additional, user-defined information while on-site, improving data tracking and flexibility for specific job requirements.