T
Theresa Pappas
The existing Zapier integration is too limited — it doesn't cover customer service history, dispatch status, estimate details with line items, or CRM notes.
We need a proper REST API with token-based auth (API keys or OAuth) so we can build custom integrations with tools like n8n. Specifically:
  • Customers (read/write/search)
  • Service history per customer
  • Live dispatch/route status
  • Estimates with line items and revision history
  • Customer notes and CRM fields
  • Webhooks for job status changes
n8n support would also be great since the Zapier triggers and actions are limited.