Allow Negative Quantity for Line Items
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Brian Rand
We want to be able to show clearly on an invoice when we have refunded for a specific item or service. Previously we were able to do this with negative quantity line items. This functionality should be restored.
Another possible solution would be to allow us 'Write Off" individual line items on an invoice.
Currently, when a refund is processed a customer sees that they have been refund based on dollars, but there is no longer a way to communicate what service was refunded.
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David Ferguson
Oh love this one as I went back and forth with Tommy on this one and truly had made me livid with this. And has cause a large amount of struggle on our end. And I can’t even start to explain how frustrating and annoying it is. That we no longer can show a line item that has a negative item for a discount line for the customer to see and if we refund a customer. And there BS discount deal that discounts the entire invoice not just one line has become a massive pain!! How does a system not understand how to process negative numbers! And it worked perfectly fine before with zero problems. Now we have seen nothing but problems with bs responses back! Unbelievable for what we pay for this. Makes me regret switching from yardbooks.
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Zane Mason
Yes we could do this about a month ago and I used it for giving discounts for having yard signs up with a line item and could be used for other discounts that can be selected and deselected.not I have to manually go edit the invoice after the first service.